I’m a customer care section.
The products sold by Weki Anchi Design Studio are custom printed and therefore not eligible for returns. The costs associated with returning items to Weki Anchi will solely be the responsibility of the customer.
However, if the printed items are defective due to the printing process or if they were damaged during shipping, the order is eligible for a refund.
You should inspect all products as soon as tyou get your order. If any product is defective or appears to have been damaged during shipping, you may contact or
Support team for help in resolving the issue by email
at email@example.com. Include your order number, contact information and proof of the defects/damage. Issues must be raised within 14 days from the date you receive it (or the date it was scheduled to arrive.)
Once we receive your email regarding issues with your order, we will inspect the product and notify you that we have revived your request for refund. We may contact you to clarify the issues raised with your order.
If a return is approved, Weki Anchi may reprint the order at no additional coast to the customer rather than issuing a refund is approved, we will initiate a refund to your credit card ( or original method of payment) within 30 days. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
In the case of a return or refund, we reserve the right to have you return the original order before reprinting or refunding your order.
Certain circumstances are beyond our control and are not covered by this guarantee. Please note that we cannot be responsible for returns and refunds as a result of errors made by you, as specified in the Terms and Conditions.
If you have any questions about Returns, Refunds, contact us as firstname.lastname@example.org.
Privacy & Safety
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Credit / Debit Cards